Terms and Conditions

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the www.travelscrm.com website (the “Site” and collectively, the “Services”) operated by Travel CRM Software (“us”, “we”, or “our”). Any time you browse the Site or use the Services in any way, you agree to be bound by these Terms of Use. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the service. If you don’t agree to these Terms of Use, do not use the Site or the Services.

These Terms do not apply to your access to and use of the products and services which we market for subscription on our Websites (our “Services”). The practices and policies, including how we protect, collect, and use electronic data, text, messages, communications or other materials submitted to and stored within the Services by You are detailed in and governed by our Terms of Service, or such other applicable agreement between you Freshworks relating to your access to and use of such Services.

By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

License:

Unless otherwise stated, Travel CRM Software and/or it’s licensors own the intellectual property rights for all material on Travel CRM Software. All intellectual property rights are reserved. You may view and/or print pages from www.travelscrm.com for your own personal use subject to restrictions set in these terms of service.

You must not:

Republish material from www.travelscrm.com
Sell, rent or sub-license material from www.travelscrm.com
Reproduce, duplicate or copy material from www.travelscrm.com
Redistribute content from Travel CRM Software (unless content is specifically made for redistribution).

Intellectual Property Rights:

All proprietary and intellectual property rights in and to the Software, user manual and all components thereof and any copy of the same shall remain the sole and exclusive property of Travel CRM Software. Travel CRM Software retains all rights not expressly granted herein.

We claim no ownership rights over the content submitted or created exclusively by you in your Travel CRM Software account. Any content that is yours remains yours. These Terms of Service do not grant us any licenses or rights to your content except for the limited rights needed for us to provide the Travel CRM Software Service to you. Similarly, any reporting data we collect from your use of the Travel CRM Software Service remains yours. By using the Travel CRM Software you agree that we can use this data to provide the Service to you, and you also agree that as long as the data is anonymized and does not identify you, we can combine this data with the anonymized data of other companies to provide benchmarking, public reports or to otherwise use it to provide the Travel CRM Software Services. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission. You do not acquire any ownership rights by using the Travel CRM Software Service.

The Service and its original content, features and functionality are and will remain the exclusive property of Travel CRM Software and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of Travel CRM Software.

Links to Other Web Sites:

Our Service may contain links to third party web sites or services that are not owned or controlled by Travel CRM Software. We have no control over, and we assume no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Travel CRM Software shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination:

Travel CRM Software may, in its sole discretion, at any time discontinue providing or limit access to the Travel CRM Software Websites, any areas of the Travel CRM Software Websites, or any Travel CRM Software Materials or User Content provided on or through the Travel CRM Software Websites. You agree that Travel CRM Software may, in its sole discretion, at any time, terminate or limit your access to, or use of, any or all of the Travel CRM Software Websites or any Travel CRM Software Material or User Content. Travel CRM Software may, at its sole discretion, suspend or terminate Your account, delete Your Content from the Travel CRM Software Website, and refuse You any current or future use of an Travel CRM Software Website without notice. Travel CRM Software shall not be liable to You or any third party for any such suspension or termination.

If You wish to terminate your account, you may do so by submitting your request via email to info@travelscrm.com. Please note that in the event that you elect to terminate your account, Travel CRM Software has the right and may elect to continue to post and publish on the Websites personally identifying information associated with User Content that You have posted. We may terminate or suspend your access to the service immediately, without prior notice or termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability, including but not limited to a breach of the Terms.

Indemnification:

You agree to defend and hold Travel CRM Software, its parents, subsidiaries, affiliates, officers, partners and employees harmless from any claim or demand, charge, liability, damages, costs or debt, expenses or loss, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Travel CRM Software Service, use of your account by any third party, your violation of these Terms of Service, or any infringement by you or any third party using your account.

Limitation of Liability:

The total liability of the parties under this Agreement (whether in contract, tort (including negligence)) shall not exceed the fees paid to Consultant hereunder. The parties disclaim any indirect, special, consequential or incidental damages or loss of revenue or business profits, however caused, even if advised of the possibility of such damages. The foregoing limitations of liability will apply notwithstanding the failure of essential purpose of any limited remedy herein. In no event shall Travel CRM Software nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer:

Travel CRM Software does not promise that the Services will be uninterrupted, error free, or completely secure. You acknowledge that there are risks inherent due to dependency on internet connectivity, third party service providers that could result in the loss of their privacy, Confidential Information, and system. Travel CRM Software has no obligation to provide security other than as stated in this Agreement. Travel CRM Software disclaims any and all warranties not expressly stated in the Agreement, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are solely responsible for the suitability of the service chosen. The Services are provided AS IS, subject to any applicable service level. Any voluntary services Travel CRM Software may perform at Your request and without any additional charge are provided AS IS, including any services that are deemed unsupported.

You are responsible for understanding the regulatory requirements applicable to Fr business and for selecting and using those services in a manner that complies with the applicable requirements. You are solely responsible for determining the suitability of the services for their use in light of any applicable regulations enacted from time to time by the concerned authorities and also in compliance with the applicable data privacy requirements or other applicable data privacy laws and regulations of the User country. If the You are accessing the service, product or the solution from a country other you’re your domicile, You shall be solely responsible for ensuring the compliance with the applicable laws and regulations of the country from where the service / solution / Travel CRM Software product is accessed or used.

Travel CRM Software, its related companies, officers, employees and its suppliers provide the Travel CRM Software and related services “as is” and without any warranty or condition, express, implied or statutory to the maximum extent permitted by law. Travel CRM Software, its related companies, officers, employees and its suppliers specifically disclaim any implied warranties of title, merchant - ability, fitness for a particular purpose and non-infringement to the maximum extent permitted by law. Travel CRM Software is not responsible for any third party software or any other software installed or used by You, or for the operation or performance of the Internet. You assume all responsibility for determining whether the Travel CRM Software and related services are sufficient for your purposes. Travel CRM Software does not warrant or guarantee the availability or accuracy of any information or service provided by Travel CRM Software or by or with respect to You or any third party, including but not limited to inventory, rates, and updates to Travel CRM Software and related services, and you agree to hold Travel CRM Software free from and against any such claims. You understand and agree that Travel CRM Software does not warrant that all errors in the Travel CRM Software can be corrected and the Travel CRM Software may not satisfy all of your requirements and may not be uninterrupted or error-free. Travel CRM Software does not guarantee continuous, error-free, and uninterrupted access to Travel CRM Software and related services, and operation of the Travel CRM Software and related website(s) may be interfered with by numerous factors outside of our control.

For Travel CRM Software related services, while Travel CRM Software takes measures to provide accurate information and services, elements during the course of providing these services may involve Travel CRM Software acting upon Your request and/or Your behalf. Such actions by Travel CRM Software may include but are not limited to, changing rates, changing room types, and changing packages. Travel CRM Software does not warrant or guarantee whatsoever, the accuracy, completeness, truthfulness, satisfactory quality, or any other factors or results of such actions and any and all applicable disclaimers in this section and these Terms will apply to all actions taken by Travel CRM Software upon Your request and/or Your behalf in providing the Travel CRM Software and related services. You agree that Travel CRM Software shall not be liable for including but not limited to, any losses, inconvenience, or damages whatsoever in accordance with these Terms as applicable in relation to all actions Travel CRM Software takes upon Your request and/or Your behalf in providing the Travel CRM Software and related services and you agree to hold free from and against any such claims.

Payments:

All payments shall be made in advance and payable in INR/USD or its equivalent in any other currency acceptable to Travel CRM Software or to such other account as the Travel CRM Software may direct. The Charges are exclusive of any taxes, duties or other governmental levies or charges that the Client shall continue to be liable for as and when the same is imposed.

The Travel CRM Software services are made available on a pay-as- you-go basis or pre-pay depending on Your preferences. The Travel CRM service is billed to You periodically and is non-refundable, not withstanding any accounts which have been debited in error or for which appropriate notice (15 days) has been given in writing to cancel Your User Account. For any upgrade or downgrade in plan level part way through the month, You will be charged a pro-rated amount for the current month, and then the amended fee from the following month onwards. Downgrading your account may cause the loss of data, features, or capacity of your User account. Travel CRM Software does not accept any liability for such loss. Prices of all services, including but not limited to monthly fees to the service, are subject to change upon 15 days notice from Travel CRM Software. Such notice may be provided at any time. Your Travel CRM Software User account may be suspended or terminated if You do not pay the payments as per agreed.

Payment Disputes:

Travel CRM Software must receive notice of billing disputes within sixty (60) days of the date your account was invoiced for the services or You shall be deemed to have accepted such charges. While the reminder alerts are given to you for renewal of the subscription, in the event, you are not able to renew the subscription; the subscription will be suspended, forthwith immediately. We reserve the rights to suspend your subscription if it is not renewed on time.

Confidentiality:

Travel CRM Software acknowledges that, in the course of its performance of this Agreement, it may become privacy to certain information that You deem as being proprietary and confidential. Confidential Information means any information of Yours that is by its nature is confidential or is designated by You as confidential. Travel CRM Software agrees that it will use Your Confidential Information solely for the purposes of the provision of the Travel CRM Software Service to You and will not disclose Your Confidential Information, directly or indirectly, to any third party without Your prior written consent. You agree that Travel CRM Software may identify the Client as one of its clients in its promotional media, websites and literature and disclose to current and prospective clients and investors that the Client is a subscriber and user of the Company's products and services.

Data of the flight,hotel,car,bus and tours remains the exclusive and confidential property. In no circumstance will this data, that includes personal details, ID copies etc of guests visiting the property be used by Travel CRM Software or any other third party for any purpose whatsoever. If the data is to be used for legal or compliance purposes, The client has to be informed before the usage of data or parts thereof.

Exclusions:

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law:

This Agreement shall be governed, construed and enforced in accordance with the laws of Republic of India. Each Party agrees that any legal action, proceeding, controversy or claim between the Parties arising out of or relating to this Agreement may be brought and prosecuted only in a court of Chennai, Tamilnadu territory, and by execution of this Agreement each Party hereto submits to the exclusive jurisdiction of such court and waives any objection it might have based upon improper venue or inconvenient forum. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes:

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Cancellation Policy:

You can cancel your subscription plan any time by sending cancellation request by emailing us at info@travelscrm.com

If You choose to terminate your subscription prior to the end of your plan AMC subscription, no refunds or no credits will be provided for payment You made for your subscription. At the time of termination or after the termination, Travel CRM Software reserves the right to delete all your account content and related details. Your content cannot be recovered once your Subscription is cancelled.

Survival note:

Intellectual Property Rights, Disclaimer of Warranties, Cancellation and Termination, Limitation of Liability, Indemnification, Assignment, Entire Agreement; Revisions, Severability, and Governing Law and Jurisdiction will survive any termination of these Terms.

By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us:

If you have any questions about these Terms, please contact us via email at info@travelscrm.com.